If you work at a job where you are easily able to be replaced then they'll treat you look like that.
If you work in certain professions this is also more likely to occur.
Where I'm at now it is highly unlikely to occur. For one it's lengthy and difficult hiring process and we're always short staffed on nurses . So they don't want anyone quitting over something like that.
Secondly it's a government job so even if it does occur something would be done because the government doesn't want a lawsuit or the bad publicity.
Get yourself into a position where you are more than just a warm body filling a position and this is far less likely to be an issue.
The issue I have is that you’re making the issue his position in the company and not his race. You don’t know his role, you don’t know if his role is strategically important, or anything like that so it’s a stretch to make that assumption that he is experiencing racism because he is in an assumed Call Center.
I was a Sr. Manager, fixed issues that the company could not solve in 15 years, I took a billion in revenue arranged it into to “strategic” growth products and legacy and developed plans to migrate legacy to stop declines in legacy churn.
Not only that, my efforts led to millions in revenue being booked for the company and one of my efforts generated $4.5M in booked revenue in 3 months. I was instrumental and strategic and guess what? People were intimidated because I WAS BLACK!
All the work hard, be knowledgeable, be irreplaceable meant jackshit because I was Black. I had a Black VP pull me aside and tell me straight up that is what it was. I was universally loved and known across the company for my contribution but none of matter because of my skin tone.
I don’t want any Black man to have to feel that, that all the metrics pen out but for some reason you just not good enough because you’re Black.
Hey you’re making us millions but you’re Black so ehhhh we not gonna give you your props…in fact we’re going to promote a white person above you and have you do their job.