"This situation should never have happened...Bank of America worked with me and addressed it to my satisfaction. We have moved on.” - Ryan Coogler
Ryan Coogler, what was the resolution?
- A mere apology
- A staff member "forwarding the message and concerns to their team" and a promise that this situation "won't happen again"
- More racial sensitivity training and employee retraining
- Disciplinary action or termination of employee(s)
And when you say "we have moved on", do you mean that you sang, "Forgive Forgive" to them or...?
Because I'm not leaving without my settlement.